Shipping and return

Shipping

The shipping costs are the following :

 

Free shipping in Belgium for any orders over 150€ !

And possibility to pick up your order for free, directly at the studio located 55 quai Fernand Demets, 1070 Anderlecht.

5€ : Domestic (Belgium)

10€ : International (France, Germany, Luxemburg, the Netherland, Spain, United Kingdom)

 

For any other country, please contact us.

The piece will be sent within 5 working days maximum unless specified or agreed differently.

Return

You may exercise the right of renunciation within fourteen days after delivery of the product without penalty and without giving any reason.

If you wish to return an item, please contact us as soon as possible after receiving your order. The product you wish to return must be returned within 14 working days. The following conditions must be met: items should be returned new, unused and with original garments tags. Any damaged or soiled items will be sent back to the customer.

How to return an item?
Send us an email at the following address: hello@wearastory.be, we will send you the documents you need for the return. The shipping costs will be born by the buyer. Need more information? Contact us!

After receiving the product in good state, the price will be refunded on the account used for the transaction.

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